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The posta elettronica certificata (Certified Electronic Mailbox) is a new system service that allows users to send e-mails with the same legal value as a registered letter with return receipt, according to the valid Italian normative (DPR 11 February 2005 n.68). Although this electronic system may be strongly similar to the “traditional” email service, several features have been added to provide users with the certainty of legal value to send and deliver email messages.

The Posta Elettronica Certificata (Certified Electronic Mailbox) has the same legal value as a registered letter with return receipt, including the exact time of delivery confirmation.

The Posta Certificata (Certified Electronic Mailbox) system provides the guaranty of the message contents: the security protocols features in our system make it impossible for anyone to modify the content of the message and its attachments.

The Posta Elettronica Certificata (Certified Electronic Mail) guarantees, in case of litigation, the enforceability of the third message.

The term “certificata” (certified) refers to the fact that the service provider shall deliver to the sender (PEC user) a receipt that constitutes legal proof of the delivery of the message and its attachments, if any.
Similarly, the recipient’s service provider sends to the send the receipt of delivery.

The service providers then certify the confirmations:

• that the message has been sent
• that the message has been delivered
• that the content of the message – nor its attachments, if any – has not been altered

Every delivery confirmation is followed by a time reference confirmation that certifies the date and time of each operation described previously.
In case of an error occurred in any of the stages described (acceptance, sending and delivery) the service provider sends alerts to the PEC user, allowing the user to eliminate any doubts about the shipping status of the message. In order to prevent the message sender to misplace receipts, the electronic trace of the operations is kept by the service provider for 30 months, allowing the playback, with the same legal value, of the receipts.